Performance Improvement & Sales Coaching & Career Training

Performance Improvement
DIALOGUE COACHING ASSESSES THE RESULTS Once the simulation is over, the salesperson is invited to analyze his Performance Improvement. The three following stages of this assessment are conducted by a virtual ace salesperson: 1. The quantitative analysis - This indicates the total number of questions asked, the number of relevant questions, the length of the conversation, the number of memory errors, the number of repetitions, and the number of questions forgotten by the salesperson. 2. The qualitative graphic analysis - A diagram illustrates the path traveled between the start and end points of the conversation, on the basis of the objective to be attained. The diagram makes it possible to know at which point the conversation went wrong, and to identify with certainty the particular response or question that pushed it offtrack. 3. The coaching - Here the virtual ace salesperson comments on each of the userŐs actions. ItŐs during this stage that the ace reveals to him his secrets of success. Finally, the ace salesperson suggests to the user the priority skill to develop in order to improve his performance.